Folivo

Seller guide

Set default order messages and timezone

What is this?

Configure default notes and timezone for order handling on this store profile.

Step-by-step

  1. Open Order preferences

    Tap ToolsSettingsOrder preferences (`/app/settings/order-preferences`).

  2. Set pickup instructions

    In Pickup instructions, enter default text customers see at pickup (e.g. *Meet-up sa SM North, text when arrived*).

  3. Choose timezone

    Set Timezone — default is Philippines (GMT+8). This affects how order timestamps display.

  4. Add default order note

    In Default order note, add a message appended to new orders (e.g. *Salamat po—pakibalot nang maayos*).

  5. Confirm auto-save

    Changes save automatically when you leave each field — no Save button on this page.

Order preferences

Set default order messages and timezone — Folivo Help Center