Folivo

Seller guide

Add support email or show phone on storefront

What is this?

Give customers a way to reach you from your public store page.

Why it matters

Shoppers need contact info for order questions — this is required to publish.

Step-by-step

  1. Open Store profile

    Open Store profile from the sidebar. On a phone, tap Dashboard → Open menu → Store profile. Scroll to Contact & location on the Profile tab.

  2. Add a support email

    Type an email you check regularly under Support email.

  3. Or show your phone

    Turn on Show my number on the storefront under Your phone number. If your account has no number yet, add one there first.

  4. Save and preview

    Tap Save changes, then View store in the Your shop link card to check.

Add storefront contact

Add support email or show phone on storefront — Folivo Help Center