Folivo

Seller guide

Add support email or show phone on storefront

What is this?

Give customers a way to reach you from your public store page.

Why it matters

Shoppers need contact info for order questions — this is required to publish.

Step-by-step

  1. Open Store profile

    Go to /app/store.

  2. Add a support email

    Enter an email you check regularly under Customer contact.

  3. Or show your phone

    Alternatively, enable Show my number on the storefront if you prefer phone support.

  4. Save and preview

    View your public shop to confirm contact info appears.

Add storefront contact

Add support email or show phone on storefront — Folivo Help Center