Seller guide
Choose pickup or delivery
What is this?
Pick how customers get their orders, then set the fees you can honor consistently.
Why it matters
Product stores can't publish until pickup or delivery is set up, whether you publish from Dashboard, Go live or Ask AI, so customers know how they get their order.
Step-by-step
Open the Delivery tab
Open Store profile from the sidebar. On a phone, tap Dashboard → Open menu → Store profile. Then tap the Delivery tab.
Choose how customers get orders
Under How do customers get orders?, tap Pickup only, Local delivery (a flat fee nearby) or Fee by distance (a fee from map distance).
Pickup only: add a pickup point
Under Where can customers pick up?, tap + Add pickup location and fill in the location.
Delivery: set the fee
Under What do nearby customers pay?, enter your local fee, or a starting fee plus a fee per kilometer (per mile for US stores).
Shipping farther (optional)
Philippine stores: turn on Do you ship outside your local area? to add couriers. Stores outside the Philippines set their own Shipping rates at the top of the tab instead.
Save
Tap Save delivery in the bar at the bottom.